At MyHealth.MyAdvocate our experienced healthcare professionals support patients and caregivers with planning and direction that you can trust during health crises. By simply caring, when and where you need us, we’re changing the experience with healthcare, one patient at a time!
*Note that most offered services can be alternatively provided via phone call or virtually.
Improving Care For All Patients
We believe everyone simply deserves quality care, however, not every patient or caregiver has a clear understanding of the healthcare system. At MyHealth.MyAdvocate it’s our goal to unravel the mystery of healthcare processes for patients and their caregivers. By ensuring our clients understand and receive appropriate treatment, quality care, and accurate billing, we aim to improve patient experience and outcomes.
Part of My Medical Team
Is My Treatment Plan Safe?
Is My Medical Bill Right?
At My Hospital Bedside
Personal and individual care
Talk With the Doctors and Nurses
What Is Nurse Advocacy?
In nursing, an advocate is being a patient representative, defending the patient’s rights, protecting the interests of the patient, contributing to decision-making and supporting the patient’s decisions, ethical-centered skills, and ‘being a voice for the vulnerable’.
Patient advocacy is a moral imperative and foundation for nursing.
Nurses are often the first advocates for patients and the link between the patient and the healthcare system. A patient is vulnerable when unwell and during recovery, and the enforcement of patient advocacy has generally made nursing the most trusted profession.
Healthcare can be complicated in all settings (hospitals, nursing homes, skilled nursing facilities, home health, physician offices, urgent care), having a professional and experienced nurse advocate provides patients and/or their caregivers an ally in understanding medical issues, resolving treatment concerns, and assistance as they move from one healthcare setting to another.
Who We Serve
We serve patients of any age currently receiving medical care in a facility such as hospital (inpatient, outpatient, or ER), long-term care (LTC), skilled care (SNF), or Inpatient Rehab. We also serve patients receiving outpatient care from one or more providers such as frequent medical appointments, oncology, home health, etc.
We serve family members, friends, and/or loved ones who have healthcare Power of Attorney (POA), or permission from the patient receiving inpatient or outpatient healthcare.
We serve independent practitioners or healthcare organizations, who have inpatients or outpatients that have consented to receiving assistance.
The Alliance of Professional Health Advocates (APHA)
The Alliance of Professional Health Advocates (APHA) is a premier professional advocacy organization whose members help people by providing them with the resources they need to make informed decisions about their health and healthcare. APHA members are healthcare professionals who are dedicated to helping others navigate the complex and often confusing world of healthcare. They provide individuals with information about their rights and options, and work to ensure that they receive the best possible care. APHA members are advocates for their patients, and work tirelessly to ensure that they get the care they need and deserve.
ADVO Connection Directory
The ADVO Connection Directory provides a comprehensive listing of private health and patient advocates, care managers, and other allied professionals. The directory is searchable by location, specialty, or services offered. It also includes member profiles and contact information. This makes it easy for consumers to find the right advocate for their needs
Health Advocate's Code of Conduct and Professional Standards
If a health advocate complies with the APHA code of conduct and professional standards, it means they have pledged to uphold the highest ethical and professional standards in the health advocacy industry. This includes abiding by the APHA’s Code of Ethics, which requires advocates to put the best interests of their clients first and maintain confidentiality. Additionally, complying with the professional standards means that my advocate has met or exceeded a number of requirements in areas such as education, experience, and training. This ensures that they have the knowledge and skills needed to provide quality health advocacy services.
How We Help
- Assistance with transitions of care from one healthcare setting to another.
- Facilitating understanding of medical information that requires decision-making on part of patients and/or caregivers.
- Communicating and collaborating with medical teams on behalf of patients/caregivers.
- Collection and reviewing information regarding a patient’s care and personal history.
- Providing education and referrals for resources.
- Coordination of medical care.
- Attending medical appointments and communicating with physicians & nurses.
- Creating and maintaining an accurate medication list.
- Assistance with insurance and benefits.
- Creating medical timelines.
- At your side, when and where you need us.
“My youngest son was in a bad accident with spinal cord compression and in so much pain. We were in the dark about his treatment and differing information from each healthcare worker. Thank you for coming to the hospital and taking charge! The staff took direction from you without question and his pain was brought under control. After you asked for the case manager, we had a plan for a rehab facility at discharge, not home health. We are forever grateful.”
“My husband had a broken arm and leg, needing immediate skilled nursing facility(SNF) placement for rehab but we were new to the desert and not familiar with the local care facilities. Thank you for visiting them and researching the facility with the best quality care. He was discharged after completing therapy and received excellent care. We appreciated your visits to make sure he continued to receive great care.”
“I was the only family member able to travel from the East to the West Coast to be with my father, who was critically ill with COVID pneumonia. Tammy of MyHealth.MyAdvocate was an absolute Godsend. She translated medical terms into words I could understand, spoke to hospital staff on my behalf when I didn’t know what questions to ask, and stayed beside me throughout the process. She did it all with tremendous grace, gentleness, and a smile. I am forever grateful.”