Services

*Note that most offered services can be alternatively provided via phone call or virtually.

We provide professional health advocacy services that benefit patients, caregivers, and healthcare providers.

Services

MyHealth.MyAdvocate

Patient Services

  • Immediately address any ongoing care issues at the bedside.
  • Planning for discharge to home or another facility.
  • Attend medical appointments to clarify treatment plans and assure each medical provider is on the same page.
  • Home visits to assess and prepare for home discharge (equipment needs, safety issues, etc.).
  • Medication review with physician(s) and pharmacist.
  • Assistance in monitoring and following treatment plans.
  • Medical bill review to verify accuracy and appropriate liability.
  • Consultative assistance for patient experience issues including potential health disparities related to race and ethnicity.
MyHealth.MyAdvocate

Caregiver Services

  • Bedside support while patient in hospital to clarify treatment plans, discharge plans, address confusion regarding care issues, assure all physicians/nursing on the same page.
  • Assistance with planning for hospital discharge to home or another facility.
  • Wellness visits to the patient’s home, facility, and/or office.
  • Mediate family conflicts regarding care decisions.
  • Assistance in monitoring and following treatment plans.
MyHealth.MyAdvocate

Healthcare Provider Services

  • Ombudsman services for patient and/or caregivers in the facility or office visit; to address communication issues, care complaints, or billing issues.
  • Assist with complex discharge planning needs to home or another facility.
  • VIP care coordination.
  • Electronic care management for contracted patients/caregivers.
  • Mediate family conflicts regarding care decisions.
  • Readmission prevention.
  • Consultative assistance for patient experience issues including potential health disparities related to race and ethnicity.

*Note that most offered services can be alternatively provided via phone call or virtually.

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